remote-tech-support

Computer problems are one of the biggest issues facing businesses in Perth these days. Let’s face it, most tasks need a PC in order to be completed. When computers break or run slowly, clients aren’t helped in a timely manner and employees sit idle collecting money despite not actually working. It’s the worst case scenario for a business owner.

Having office PCs fixed can be complicated. Sure, you could search the web for possible solutions or carry it to a repair shop, but both of these are time consuming, frustrating and potentially expensive. This is why more companies are using remote computer repair support.

Unlike traditional computer support that requires someone to physically inspect a PC, having it done remotely is fast and easy. A technician can log into your computer using the Internet, diagnose the issue and either fix the problem or give you a better idea of what it needs. Here are just a few of the advantages of using remote support for your business.

No need to hire an IT guy

We love IT experts, after all it’s what we do, but you probably don’t have the budget to hire one. Even if you did, you might not even know what to look for when hiring one. And then you need to buy their equipment and find a place for them to sit. Remote tech support gives you the feeling of having your own in-house IT team, but without the hassle and costs.

Know what you pay

Using remote desktop services as opposed to traditional tech repair will help your bottom line. Unlike on-site shops where you will be charged per hour to have your computer fixed no matter what the problem is, remote support providers oftentimes charge a flat rate for services. This ensures you know exactly what you are paying before agreeing to have any repairs carried out.

Expert service

Neither you nor your employees are likely to be trained technology professionals. It’s possible some issues can be fixed with simple solutions, but in order to get the job done right, you’ll want an IT expert overseeing the fix. With remote computer support, you can enjoy peace of mind knowing a trustworthy expert is on the case.

Timely repairs

Clients don’t want to wait for service because “the system is down” and you don’t want employees sitting around playing with their mobile phones because they can’t use their computer. Remote tech support can be initiated in minutes, meaning your problem is diagnosed and fixed as quickly as possible.

If you need help with your office PC but don’t want to waste time and money taking it to a repair shop, why not try remote computer support from Nerds 2 You? Our skilled IT technicians can handle problems of all sizes. No matter what ails your computer, we’ll get it running like new again in no time at all. Get in touch with us today to get started.